Mazda CX-5 Service & Repair Manual - Audio System (2024)

/ Accessories / Electronics / Entertainment / Audio System

NOTE:

  • “iPod” is a registered trademark of Apple Inc. in the United States and other countries.

Outline

  • An audio unit compatible with AM/FM tuner and MP3/WMA (Windows Media Audio)/AAC (Advanced Audio Coding) has been adopted.

  • There are two types of audio units, one with color LCD and one without it.

  • An audio unit compatible with HD radio has been adopted.

  • ALC (auto level control) function has been adopted. (With Bose ®)

  • A road noise correction system (AudioPilot®2) has been adopted. (With Bose ®)

  • Three types of speakers have been provided as follows:

    • 4 speaker type (without Bose ®)
    • Front door speaker

    • Rear door speaker

      6 speaker type (without Bose ®)
    • Front door speaker

    • Rear door speaker

    • Tweeter

      9 speaker type (with Bose ®)
    • Front door speaker

    • Rear door speaker

    • Front center speaker

    • D-pillar speaker

    • Tweeter

  • The steering switch enables the driver to operate a part of the audio system functions and change the trip computer display without changing the driving posture.

  • A rear mount camera has been adopted which monitors the conditions at the rear of the vehicle when reversing, and outputs a video signal to the audio unit. (With color LCD)

  • A SIRIUS satellite radio antenna which can receive SIRIUS satellite radio has been adopted. (with SIRIUS satellite radio unit)

  • An auxiliary jack/USB port has been adopted which can connect to commercially-available portable audio/USB devices/iPod, and output sound from the speakers via the audio unit.

  • A condenser has been adopted to the D-pillar for noise reduction.

* “AudioPilot® “is a registered trademark of Bose®.

Function

  • The audio system has the following functions:

ALC (auto level control) function (without Bose ®)

  • Compensates for the passengers' sense of a lack of audio volume which occurs as a result of external noise while driving.

Road noise correction system (AudioPilot®2) (with Bose ®)

  • The volume of the music constituent covered by noise is corrected by the audio amplifier based on the cabin noise measured by the two AudioPilot®2 microphones and the vehicle speed signal sent from the instrument cluster.

Operation sound function

  • When the audio panel, climate control unit, steering switch, and clock unit buttons and switches are operated, an operation sound is output.

On-board diagnostic function

  • Performs on-board diagnosis to detect the location of a malfunction.

  • For details on the on-board diagnostic function, refer to the On-board Diagnostic System [Audio System].

Diagnostic Assist Function

  • Can verify specifications, connection status and operation status of audio system related parts.

  • For details on the diagnostic assist function, refer to the On-board Diagnostic System [Audio System].

Structural view

Without Bose®

Mazda CX-5 Service & Repair Manual - Audio System (1)

With Bose®

Mazda CX-5 Service & Repair Manual - Audio System (2)

Block diagram

Without color LCD

Mazda CX-5 Service & Repair Manual - Audio System (3)

With color LCD (Without Bose ®)

Mazda CX-5 Service & Repair Manual - Audio System (4)

Mazda CX-5 Service & Repair Manual - Audio System (5)

WITH COLOR LCD (With Bose ®)

Mazda CX-5 Service & Repair Manual - Audio System (6)

Mazda CX-5 Service & Repair Manual - Audio System (7)

Operation

CD operation

    Without Bose®
  • When a CD is inserted into the audio unit, laser light is emitted to the CD by the CD drive in the audio unit. The reflected light is detected by the light sensor and the data recorded in the CD is converted from a digital signal to an electric signal.

  • The audio unit converts the electric signal to an audio signal and video signal using the electrical circuit in the audio unit. The audio signal is sent to the speakers and the video signal is sent to the audio display.

  • The speakers generate audio based on the audio signal sent from the audio unit. The audio unit displays CD information based on the video signal.

Mazda CX-5 Service & Repair Manual - Audio System (8)


    With Bose®
  • When a CD is inserted into the audio unit, laser light is emitted to the CD by the CD drive in the audio unit. The reflected light is detected by the light sensor and the data recorded in the CD is converted from a digital signal to an electric signal.

  • The audio unit converts the electric signal to an audio signal and video signal using the electrical circuit in the audio unit. The audio signal is sent to the speakers and the video signal is sent to the audio display.

  • The audio amplifier amplifies the audio signal sent from the audio unit and sends it to the speakers.

  • The speakers generate audio based on the audio signal sent from the audio unit. The audio display displays CD information based on the video signal.

Mazda CX-5 Service & Repair Manual - Audio System (9)

Radio operation

    Without Bose®
  • When the ignition is switched to ACC or ON (engine off or on), the audio unit supplies power to the amplifier in the center roof antenna.

  • The audio unit detects the radio broadcast selected by the user using the radio tuner in the audio unit based on the electrical signal sent from the center roof antenna. The audio signal from the detected radio broadcast is then sent to the speakers. In addition, the video signal of the detected radio broadcast is sent to the display of the audio unit.

  • The speakers generate audio based on the audio signal sent from the audio unit. The audio display displays radio information based on the video signal.

    Mazda CX-5 Service & Repair Manual - Audio System (10)


    With Bose®
  • When the ignition is switched to ACC or ON (engine off or on), the audio unit supplies power to the amplifier in the center roof antenna.

  • The audio unit detects the radio broadcast selected by the user using the radio tuner in the audio unit based on the electrical signal sent from the center roof antenna. The audio signal from the detected radio broadcast is then sent to the audio amplifier. In addition, the video signal of the detected radio broadcast is sent to the display of the audio unit.

  • The audio amplifier amplifies the audio signal sent from the audio unit and sends it to the speakers.

  • The speakers produce audio based on the audio signal sent from the audio unit. The audio display displays radio information based on the video signal.

    Mazda CX-5 Service & Repair Manual - Audio System (11)


    ALC (auto level control) operation (without Bose ®)
  • The audio unit automatically changes the volume and audio quality based on the vehicle speed signal sent from the instrument cluster.

    Mazda CX-5 Service & Repair Manual - Audio System (12)


    • The ALC function is divided into 7 levels. When the level is in the high range, the volume correction range and correction amount is large. The maximum correction amount is 14dB. The ALC function can be stopped by selecting ALC OFF.

      Mazda CX-5 Service & Repair Manual - Audio System (13)


Volume correction amount table

Vehicle speed

(km/h {mph})

ALC LEVEL 1 (dB)

ALC LEVEL 2 (dB)

ALC LEVEL 3 (dB)

ALC LEVEL 4 (dB)

ALC LEVEL 5 (dB)

ALC LEVEL 6 (dB)

ALC LEVEL 7 (dB)

0—15 {0—9.3}

20 {12}

1

25 {16}

1

1

1

1

1

30 {19}

1

1

1

1

1

2

35 {22}

1

1

1

1

2

2

2

40 {25}

1

1

1

2

2

2

3

45 {28}

1

1

2

2

2

3

3

50 {31}

1

1

2

2

3

3

4

55 {34}

1

2

2

3

3

4

4

60 {37}

1

2

2

3

4

4

5

65 {40}

1

2

3

3

4

5

5

70 {43}

1

2

3

4

4

5

6

75 {47}

2

2

3

4

5

6

7

80 {50}

2

3

3

4

5

6

7

85 {53}

2

3

4

5

6

7

8

90 {56}

2

3

4

5

6

7

8

95 {59}

2

3

4

5

7

8

9

100 {62.1}

2

3

5

6

7

8

9

105 {65.2}

2

4

5

6

7

9

10

110 {68.4}

2

4

5

6

8

9

10

115 {71.5}

3

4

5

7

8

10

11

120 {74.6}

3

4

6

7

9

10

11

125 {77.7}

3

4

6

7

9

10

12

130 {80.8}

3

5

6

8

9

11

13

135 {83.9}

3

5

6

8

10

11

13

140 {87}

3

5

7

8

10

12

14

145 {90.1}

3

5

7

9

11

12

14

150 {93.2}

3

5

7

9

11

13

14

155 {96.3}

4

6

7

9

11

13

14

160 {99.4}

4

6

8

10

12

14

14

165 {103}

4

6

8

10

12

14

14

170 {106}

4

6

8

10

13

14

14

175 {109}

4

6

9

11

13

14

14

180 {112}

4

7

9

11

13

14

14

185 {115}

4

7

9

11

14

14

14

190 {118}

4

7

9

12

14

14

14

195 {121}

5

7

10

12

14

14

14

200 {124}

5

7

10

12

14

14

14

205 {127}

5

7

10

13

14

14

14

210 {130}

5

8

10

13

14

14

14

215 {134}

5

8

11

13

14

14

14

220 {137}

5

8

11

14

14

14

14

225 {140}

5

8

11

14

14

14

14

230 {143}

5

8

11

14

14

14

14

235 {146}

6

9

12

14

14

14

14

240 {149}

6

9

12

14

14

14

14

245 {152}

6

9

12

14

14

14

14

250 {155}

6

9

13

14

14

14

14


    Road noise correction system (AudioPilot®2) (with Bose ®)
  • The audio amplifier differentiates each of the noise and music frequencies and compares the noise and music level based on the cabin sound measured by the two microphones used with the AudioPilot®2 and by the vehicle speed signal sent from the instrument cluster. As a result, sound correction is performed if it is determined that the frequency band from the noise makes it difficult to hear the music.

Mazda CX-5 Service & Repair Manual - Audio System (14)


    Operation sounds
  • The audio unit outputs operation sound when it detects an operation signal from the operation of an audio panel and steering switch.

  • The operation sound is output from the front door speakers.

  • The operation sound can be set to activated/deactivated. If the operation sound is deactivated, operation sound is not output.

  • The operation sound is output as follows.

Without color LCD

Signal

Operation sound setting ON

Operation sound setting OFF

Sound frequency

Audio panel switch operation signal/Steering switch operation signal

Short-press

Mazda CX-5 Service & Repair Manual - Audio System (15)


3 kHz

Long-press

Mazda CX-5 Service & Repair Manual - Audio System (16)


Mazda CX-5 Service & Repair Manual - Audio System (17)


3 kHz


With color LCD

Signal

Operation sound setting ON

Operation sound setting OFF

Sound frequency

Audio panel switch operation signal/Steering switch operation signal

Short-press

Mazda CX-5 Service & Repair Manual - Audio System (18)


3 kHz

Long-press

Mazda CX-5 Service & Repair Manual - Audio System (19)


3 kHz

SIRIUS seek alert

Mazda CX-5 Service & Repair Manual - Audio System (20)


1.5 kHz


    Audio Pilot®2 Microphone Removal/Installation

    NOTE: AudioPilot®2 is a registered trademark of Bose® Corporation.1. Disconnect the negative battery cable.. 2. Remove the following parts: a. Driver-side front scuff plate. b. ...

    Audio Unit (With Color LCD)

    NOTE: “iPod” is a registered trademark of Apple Inc. in the United States and other countries.PurposeThe audio unit controls the CD, radio, exterior input devices (AUX/US ...

    Other materials:

    Tire Pressure Warning Alarm
    PurposeThe tire pressure warning alarm warns the user that a tire pressure has decreased or notifies the user that the tire pressure warning alarm has been reset.FunctionIf the instrument cluster receives a tire pressure warning alarm request signal sent from the D ...

    Air Intake Actuator Inspection [Full Auto Air Conditioner]
    1. Connect battery positive voltage to air intake actuator terminal B (or C), connect terminal C (or B) to ground, and then verify that the air intake actuator operates as shown in the table. If the operation condition is not normal, replace the air intake actuator. ...

    Front Door Latch Switch
    Purpose, FunctionSwitches on/off in conjunction with the latch lever rotation, and detects the front door open/closed condition by the voltage which is changed by the rear body control module (RBCM).ConstructionThe switch is turned on/off by the rotation of the latch lev ...

    © 2016-2023 Copyright www.mcx5.org

    Mazda CX-5 Service & Repair Manual - Audio System (23)

    Mazda CX-5 Service & Repair Manual - Audio System (2024)

    FAQs

    Why is my Bluetooth not working in my Mazda CX-5? ›

    If your Mazda Bluetooth is not working, there are a few things you can check. First, make sure that your phone is compatible with Mazda Connect. If it is, then try restarting your phone and the Mazda Connect system. If that doesn't work, then you may need to delete the Bluetooth connection and start over.

    What does it mean when Mazda CX-5 says service soon? ›

    If you see this light, it means that you've reached your preset maintenance period, or it's time to replace your engine oil. Whether you've seen the Wrench Indicator Light or not, keep in mind that you should never go more than 12 months or 7,500 miles (whichever comes first) without an oil change.

    How do you reset the car entertainment system? ›

    Press and hold down the audio system power button for at least 10 seconds. Use a paper clip or ballpoint pen to press the “system reset button.” The exact location varies by model and year, but it's a small and unmarked hole that's often near the volume knob. Wait a few minutes for the system to power back on.

    Why is my car infotainment system not working? ›

    Some of the common reasons why the infotainment system won't turn on because of the power source failure include blown car fuse, wiring issues, blown valves or lack of power to operate the system. To troubleshoot the power failure, switch off the vehicle's power supply.

    How do I disable Mazda Connected Services? ›

    To unsubscribe from Mazda Connected Services, you must log in to your MyMazda account and cancel your subscription. To provide you with the Mazda Connected Services, we use the Default Data that we automatically collect from your Connected Vehicle.

    How do I get rid of the wrench icon on my Mazda? ›

    On your touchscreen/main menu, scroll to Applications ---> Vehicle Status Monitor ---> Maintenance ---> Oil Change ---> Reset. At this point, your system will ask if you want to reset the oil-change/life meter. Select YES. Congrats, you've just reset your Mazda wrench light!

    Why is my Bluetooth suddenly not connecting to my car? ›

    A problem may be caused by your smartphone's or vehicle infotainment system's software. Be sure you have the latest software version for your smartphone or device. If you have updated your device and are still experiencing Bluetooth calling concerns, try deleting your phone's pairing and then pairing it again.

    How do you turn audio on on Mazda CX-5? ›

    Switch the ignition to ACC or ON. Press the power/volume dial to turn the audio system on. Press the media button ( ) of the audio unit to change to the AUX mode.

    Why my car and my Bluetooth Cannot connect anymore? ›

    Make sure you pair your device with the audio system first, and you should see your car appear on the list. If you still can't find your car's Bluetooth in there, the car's and phone's Bluetooth versions might be incompatible, the devices might be too far apart, or the car/phone is already connected to another device.

    How often should a Mazda CX-5 be serviced? ›

    When should my Mazda CX-5 be serviced? Your Mazda CX-5 service schedule is designed with Canadian driving conditions in mind, with recommended regular service intervals every 8,000 km or 6 months, whichever comes first.

    How often does Mazda CX-5 need oil change? ›

    Remarks: The engine oil and filter must be changed at least once a year or within 12,000 km (7,500 miles) since last engine oil and filter change. Reset the engine oil data whenever replacing the engine oil regardless of the message/wrench indicator light display.

    Do Mazda CX-5 require a lot of maintenance? ›

    How Frequently Does a Mazda Cx-5 require maintenance? Overall - the Mazda Cx-5 has yearly car maintenance costs total to $447 .

    How do I reset my radio manually? ›

    Turn your car on, but do not start the engine. Turn the radio off. Hold the radio power button down for a few minutes until it resets.

    Do I need to reset my car computer? ›

    According to carroar.com, resetting your car computer can help out the vehicle by: Allowing you to start your car engine. Getting rid of the check engine light. Fixing any unpredictable engine behavior.

    How much does it cost to replace an infotainment system? ›

    Here's the rub: you can replace a car stereo system entirely for around $200 to $500, while $1,000 to $3,000 will buy you a top-of-the-line system. But that's only if your car doesn't have a custom-built infotainment unit, which can eat up that cost on its own.

    How do I get my car stereo touch screen to work again? ›

    Guide To Fixing an Unresponsive Touch Screen Car Stereo
    1. Step 1: Try Rebooting the Stereo. The first thing you should attempt is rebooting the stereo. ...
    2. Step 2: Check the Wiring. ...
    3. Step 3: Clean the Screen. ...
    4. Step 4: Perform a Clean Factory Reset. ...
    5. Step 5: Replace the Stereo.
    Apr 13, 2022

    Why did my car stereo suddenly stop working? ›

    The most likely reason for your radio's sudden death is a blown fuse. All car radios have at least one fuse that protects it from power surges coming from somewhere else in the vehicle. The first thing you should do when your radio stops working is check its fuses and replace any that have blown.

    Can MyMazda be tracked? ›

    The driver can use the MyMazda APP to locate the vehicle if he or she forgets where it is parked in a large parking lot. It can also be used to identify the vehicle location if the vehicle is suspected of being stolen.

    Is Mazda Connect free? ›

    COMPLIMENTARY PERIOD OF MAZDA CONNECTED SERVICES

    Solely during the complimentary period, the cost of Mazda Connected Services, along with any related taxes and other applicable charges, are included at no fee to you.

    Can I start MyMazda from my phone? ›

    Does Mazda have remote start? Absolutely! Developed specifically for the Mazda CX-5 and all other Mazda models, you can remote start your modern Mazda vehicle from the Mazda Mobile Start app.

    What does a car with a wrench in the middle of it mean on your dash in your car? ›

    What does the wrench light mean? Both of these symbols indicate that your car needs service. Usually, it's because of some sort of time-based milestone not being met, or there's a fault with the car that needs professional attention.

    Can you still drive with the wrench light on? ›

    Driving with the wrench light on can cause serious engine damage, and could even result in transmission failure. Continuing to drive while this condition exists is not a good idea – see a mechanic immediately.

    Can I reset the service indicator light? ›

    Hold the Reset Button and Turn the Key

    Turn the ignition back to the ON position while holding the reset button. Watch the oil change or maintenance light carefully. It should start to blink. Allow the light to blink ON and OFF for a few seconds, then release the reset button and turn the ignition OFF.

    Why is my Mazda Bluetooth not working? ›

    Your Android™ Smartphone cannot be paired because another device is connected via Bluetooth ®. Disconnect the other device's Bluetooth ® connection, disconnect the connector cord of the Android™ Smartphone from the USB port once, and then reconnect it.

    How do I force Bluetooth to connect? ›

    To force the Bluetooth on an Android device, please navigate to Android-> Advanced Restrictions-> Allow Network Settings. Enable the 'Force Bluetooth' option. Please use the link to find more insights into restrictions for Android devices.

    What to do if your Bluetooth is not connecting? ›

    1. Open the Bluetooth Settings. Make sure Bluetooth is enabled on your phone. ...
    2. Check the device's current connections. ...
    3. Check the Bluetooth range. ...
    4. Restart both devices. ...
    5. Try connecting to a Bluetooth device. ...
    6. Pair another Bluetooth device to the phone. ...
    7. Clear the Bluetooth cache. ...
    8. Check both devices for software updates.
    Jan 12, 2023

    Why won t my music connect to my Mazda? ›

    Make sure that Bluetooth ® and Find Mode *1 are turned on in the Bluetooth ® device's settings. Additionally, make sure that Airplane mode is turned off. Turn off the Bluetooth ® device's power once and then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer.

    Why does the Bluetooth have no sound when the Mazda Connect system shows Bluetooth audio is connected? ›

    Why does the Bluetooth have no sound, when the MAZDA CONNECT system shows Bluetooth Audio is connected? Confirm that the volume setting on your enabled device is set to high. If the problem continues, do one of the following: Contact Mazda Bluetooth Hands-Free Customer Service at 1-800-430-0153 (toll free)

    How do I play music through Bluetooth in my Mazda CX-5? ›

    Select Bluetooth® and turn it on. On your phone, search for Bluetooth® devices and select “Mazda.” Ensure the pairing code matches on both your phone and the car screen, then select “yes.” Your phone's audio will play through your vehicle's speaker system until Bluetooth® is deactivated or the vehicle is turned off.

    Why is my phone connected to my car but not playing music? ›

    Check that the volume is up on your phone and car or accessory. Check that other devices paired with your phone aren't playing the music. Check that Media audio is turned on: Open your phone's Settings app.

    Why is Bluetooth connected but no sound? ›

    Make sure that the speaker has a BLUETOOTH connection with the BLUETOOTH device. Pair the speaker with the BLUETOOTH device again. The volume of the speaker or BLUETOOTH device may be low. Adjust the volume to a moderate level.

    How do I clear my Bluetooth cache? ›

    Go to the Settings on your Android device and select Apps. Click ⋮ to display your system apps. Select Bluetooth from the list of apps, then select Storage. Tap Clear Cache and exit your Settings.

    Can CX-5 last 10 years? ›

    With proper TLC, the CX-5 can last between 200,000 to 250,000 miles and a lifespan of 13 to 17 years – provided that you take care of your Mazda SUV through regular maintenance.

    How far can a Mazda CX-5 go on a full tank? ›

    The Carbon Edition Turbo full-wheel drive can get you 340 miles of city driving and 414 miles of highway driving, while the AWD trim level can get you 336 miles of city driving and 413 miles of highway driving.

    Why does my Mazda CX-5 say service soon? ›

    This light is designed to alert you that scheduled maintenance is due or that you are overdue for an oil change; continuing to drive in either scenario can cause damage to your vehicle.

    What is the best oil change for Mazda CX-5? ›

    Use SAE 5W-30 engine oil.

    Mazda Genuine 5W-30 Oil is required to achieve optimum fuel economy. For maintenance service, Mazda recommends Mazda Genuine Parts and Oil. Only use SAE 5W-30 oil “Certified For Gasoline Engines” by the American Petroleum Institute (API).

    Do mazdas tell you when you need an oil change? ›

    There's no need to wonder if it's running its best or if it needs something to continue to do so. Your Mazda vehicle will tell you. That's what your Mazda wrench light is for. Unlike your check engine light, the Mazda wrench light is a maintenance interval reminder.

    When should I change differential fluid Mazda CX-5? ›

    Differential oil should be changed every 30,000 to 50,000 miles. You should aim to have the gear oil changed every 30,000 miles, but it's a good idea to have a mechanic check the differential oil during regular maintenance services.

    Does Mazda CX-5 use a lot of gas? ›

    You won't have to worry about that with the stellar Mazda CX-5 gas mileage. This SUV can get as high as 30 miles per gallon on the highway. Let's take a closer look as we review the EPA-estimated 2023 Mazda CX-5 mpg for each trim.

    How long does CX-5 engine last? ›

    And according to real owner reviews, reliable auto websites, and Mazda fan forums, the average CX-5 will last between 200,000 and 250,000 miles.

    How long do Mazda CX-5 tires last? ›

    Mazda CX-5 Tire FAQ

    You should expect 50,000 miles out of a set of tires. On the outside, you're looking at 70,000 miles, but you should always be measuring tires by tread depth, not mileage.

    Why is my Mazda screen frozen? ›

    If your Mazda infotainment screen has frozen, isn't connecting to your Bluetooth®, is lagging, or is choppy, simply press and hold the Mute, Nav, and Back buttons located around the Multifunction Commander Control knob for at least 10 seconds.

    Why did my Mazda screen go black? ›

    On 7th Generation Mazda infotainment systems a black screen may be caused by inadvertently pressing the power OFF button (also known as the volume dial). You can troubleshoot this issue by pressing and holding the power button to turn the infotainment screen back ON.

    How do I get my Mazda CX 5 out of sport mode? ›

    Refer to Mazda intelligent Drive Select (Mi-Drive) Display (Search). When the sport mode is selected, the select mode indication turns on in the instrument cluster. Pull the Mi-Drive switch back (OFF) to cancel the sport mode.

    What is the recall on Mazda infotainment screen? ›

    On certain 2014-2016 Mazda3 vehicles, the Mazda Connect touch screen in the center display may not accept touch commands properly or may operate by itself (ghost touch). The film inside the touch screen may be corroded due to moisture, which might adhere on the lens of the touch screen.

    Does Mazda CX 5 need premium gas? ›

    Fuel Requirements (SKYACTIV-G 2.5, SKYACTIV-G 2.5T)

    Fuel with a rating lower than 87 octane (91 RON) will negatively affect the emission control system performance and could also cause engine knocking and serious engine damage. USE ONLY UNLEADED FUEL.

    References

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